We recognize that not all patients are in need of critical care, but are in great need of compassionate care. Frequently, we are called to transport a patient going through end-of-life care. With these patients, comfort and compassion are what is most needed for both the patient and family.
This is also true of some of our “general care” patients. The medical need may not be extremely high, but understanding and support are very important. After all, something made the medical flight necessary and we recognize that alone will create some anxiety.
Our air ambulance service personnel are well aware that not everyone likes to fly as much as we do!